Frequently Asked Questions

Academic Support During COVID-19

Academic Support During COVID-19 

IOE Library is open with restrictions in place to adhere to the health and safety COVID-19 guidelines. For more information see: Reopening the IOE Library and the Click and Collect service. Below are a list of frequently asked questions which you may find useful:

I have a general Library-related question about services and facilities.  

I have an in-depth question/problem related to research, using UCL Explore and databases, or referencing.

You can email us your questions to  

I want to speak to a Librarian and/or arrange a remote one-to-one for support.  

You can complete the appointment request form and we will be in touch to arrange an appointment.

I want to find books, journal articles and other research.  

I want to manage my Library account. 

You can use, and search, UCL Explore

I want to find and search a database. 

You can check the UCL Databases list

I want to find an answer to (what might be) a previously-asked question. 

You can check IOE LibAnswers

You can also check the UCL Library page Academic Support Continuity for more information during this period too.

Contact Us

IOE Library Central Staircase Image

If you do not find an answer to your question, you can log it ln the box above. You can also text your enquiry to +44 (0)20 3322 1810 or Tweet us @IOELibrary For further information on support, click on the link below.